Frequently asked questions
What people ask us most about the platform, the modules and how to get started.
What is The Nautical Studio?
It is a software platform for marine businesses. It has a shared foundation, the CRM, and modules each business switches on depending on what it does: BoatConnect to sell boats, After-sales for the workshop, Administration for finances and AI connectivity to plug in your AI assistant. We also design custom AI agents.
What happens to BoatConnect?
BoatConnect becomes a module of The Nautical Studio and keeps all of its features: brands and models, seasonal price lists, configurator, PDF quotes and boats for sale. If you already use it, you keep working as before.
Do I have to take every module?
No. The CRM is always included and on top of it you switch on only the modules your business needs. A dealer switches on BoatConnect, a workshop switches on After-sales and a business with both switches on the two.
How is it priced?
Pricing is per company, not per user. The price depends on the modules you switch on. Tell us what you need and we will prepare a proposal.
Can I try it before committing?
Yes. Write to us through the form and we reply within 24 business hours to give you access.
What is AI connectivity?
It is the connection between your AI assistant, for example Claude, and your CRM data through MCP, the open standard for connecting assistants to other tools. With it you can query data, take actions and pull reports by talking to your assistant. It is included in paid plans.
Are there implementation costs?
Setting the platform up yourself costs nothing. If you prefer us to do it, with migration from Excel or another CRM, catalogue setup and team training, it is a separate service quoted on your data volume and catalogue complexity.
Can I migrate my data from Excel or another CRM?
Yes. We do it as part of the assisted setup service: we move your data across, build your catalogue with brands and models, configure price lists and optionals and import the images you provide. If you would rather do it yourself, CSV import is included.
Does it integrate with my ERP, accounting or calendar?
Natively you have CSV import and a REST API to connect whatever you need. The Administration module connects to your invoicing software, starting with Holded. Other integrations, such as SAGE, A3, Gmail, Outlook, Google Calendar or Microsoft 365, are assessed on request.
Where is my data hosted and what happens if I cancel?
Data is hosted on servers inside the European Union, with SSL/TLS encryption, daily backups and two-step authentication available. Each organisation only sees its own data. If you cancel, you have 30 days to export everything before it is deleted.
What does support include?
All plans include email support, handled by the same team that builds the platform.